Global Certificate in Strategic Performance Metrics Analysis
-- ViewingNowThe Global Certificate in Strategic Performance Metrics Analysis is a comprehensive course designed to equip learners with the essential skills to analyze and interpret performance metrics for data-driven decision making. This course is crucial in today's data-driven world, where businesses rely on data to make strategic decisions.
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โข Introduction to Strategic Performance Metrics: Understanding Key Performance Indicators (KPIs), Balanced Scorecard, and Tableau Software
โข Data Analysis for Business Intelligence: Descriptive, Diagnostic, Predictive, and Prescriptive Analytics
โข Financial Performance Metrics: Ratio Analysis, Cash Flow Analysis, and Financial Statement Analysis
โข Customer Performance Metrics: Customer Acquisition Cost, Customer Lifetime Value, Net Promoter Score
โข Operational Performance Metrics: Process Efficiency, Quality Control, and Capacity Utilization
โข People/HR Performance Metrics: Employee Turnover, Absenteeism, Employee Engagement Surveys
โข Marketing Performance Metrics: Brand Awareness, Conversion Rate, Return on Marketing Investment
โข Strategic Performance Metrics Dashboards: Designing Effective Dashboards, Data Visualization Techniques
โข Performance Metrics Best Practices: Setting Targets, Communicating Results, Continuous Improvement
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