Certificate in Effective Communication Skills: Impactful Conversations
-- ViewingNowThe Certificate in Effective Communication Skills: Impactful Conversations is a valuable course designed to enhance your communication abilities, promoting career growth and success. In today's competitive job market, effective communication is a critical skill sought after by employers across industries.
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GBP £ 149
GBP £ 215
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โข Understanding Effective Communication: This unit will cover the basics of effective communication, including its importance and key principles.
โข Active Listening Skills: This unit will focus on the importance of active listening in impactful conversations, and techniques to improve listening skills.
โข Non-Verbal Communication: This unit will explore the role of non-verbal communication in conversations, including body language and facial expressions.
โข Empathy and Emotional Intelligence: This unit will delve into the concepts of empathy and emotional intelligence, and their impact on effective communication.
โข Assertiveness and Confidence: This unit will teach learners how to communicate assertively and with confidence, ensuring their message is heard and understood.
โข Handling Difficult Conversations: This unit will provide learners with strategies to handle difficult conversations, including dealing with conflict and delivering negative feedback.
โข Clarifying and Paraphrasing: This unit will cover the importance of clarifying and paraphrasing in conversations, to ensure mutual understanding and reduce misunderstandings.
โข Asking Open-Ended Questions: This unit will teach learners how to ask open-ended questions to encourage dialogue and active engagement in conversations.
โข Cultural Sensitivity: This unit will explore the importance of cultural sensitivity in effective communication, and how to adapt communication styles to different cultural contexts.
โข Communication Ethics: This unit will cover the ethical considerations in effective communication, including honesty, transparency, and confidentiality.
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