Certificate in Vehicle Sales Techniques
-- ViewingNowThe Certificate in Vehicle Sales Techniques course is a comprehensive program designed to equip learners with the essential skills needed to excel in the automotive sales industry. This course emphasizes the importance of product knowledge, customer service, and sales techniques that are vital for success in vehicle sales.
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GBP £ 149
GBP £ 215
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⢠Vehicle Anatomy and Features: Understanding the different parts and features of vehicles to effectively explain them to customers.
⢠Sales Techniques: Learning the best practices for selling vehicles, including communication skills, objection handling, and closing techniques.
⢠Product Knowledge: Gaining in-depth knowledge of vehicle makes, models, and pricing to provide accurate and helpful information to customers.
⢠Legal and Ethical Considerations: Complying with industry regulations and ethical standards, including truth in advertising and fair lending practices.
⢠Customer Service: Providing excellent customer service, including building rapport, understanding customer needs, and following up after the sale.
⢠Marketing and Promotion: Utilizing various marketing and promotion strategies to attract and engage potential customers, such as social media, email campaigns, and events.
⢠Financing and Leasing Options: Understanding the different financing and leasing options available to customers, including interest rates, terms, and payment plans.
⢠Inventory Management: Managing the dealership's inventory, including tracking sales, ordering new vehicles, and pricing strategies.
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