Executive Development Programme in Operations Crisis Management Strategies
-- ViewingNowThe Executive Development Programme in Operations Crisis Management Strategies certificate course is a specialized programme designed to equip learners with critical skills for managing operations during crises. This course emphasizes the importance of proactive and reactive strategies in maintaining business continuity during unforeseen circumstances.
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⢠Crisis Management Fundamentals: Understanding the basics of crisis management, its importance, and the role of operations in managing crises.
⢠Risk Identification and Assessment: Techniques for identifying potential crises, evaluating their impact, and prioritizing responses.
⢠Developing Crisis Management Plans: Best practices for creating comprehensive crisis management plans, including communication strategies and resource allocation.
⢠Incident Response and Management: Procedures for responding to and managing crises, including decision-making frameworks, crisis leadership, and team coordination.
⢠Business Continuity Planning: Strategies for ensuring business continuity during and after a crisis, including supply chain management and alternative work arrangements.
⢠Scenario Planning and Simulation: Methods for simulating potential crises to test and refine crisis management plans.
⢠Crisis Communication: Techniques for effectively communicating during a crisis, including internal and external communication strategies.
⢠Recovery and Post-Crisis Evaluation: Processes for recovering from a crisis and evaluating the effectiveness of crisis management strategies.
⢠Case Studies in Operations Crisis Management: Analysis of real-world crisis management scenarios, highlighting best practices and lessons learned.
Note: The above units are just a suggested list and can be modified or expanded based on the specific needs and goals of the executive development programme.
Sources:
- "Crisis Management." Cornell University, ILR School. https://www.ilr.cornell.edu/crisis-management
- "Crisis Management." Harvard Business School.
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