Global Certificate in Social Listening: Travel
-- ViewingNowThe Global Certificate in Social Listening: Travel is a comprehensive course designed to equip learners with essential skills in social media analysis for the travel and tourism industry. This program highlights the importance of social listening in understanding customer needs, preferences, and behavior, thereby enabling businesses to make informed decisions and enhance customer experience.
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⢠Social Listening Fundamentals
⢠Importance of Social Listening in Travel Industry
⢠Setting Up Social Listening Tools
⢠Analyzing Social Media Data
⢠Identifying Travel Trends through Social Listening
⢠Reputation Management in Travel using Social Listening
⢠Social Listening for Customer Service in Travel
⢠Influencer Marketing in Travel through Social Listening
⢠Strategies for Effective Social Listening in Travel
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