Global Certificate in Lean Service Excellence: Smart Systems

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The Global Certificate in Lean Service Excellence: Smart Systems is a comprehensive course that empowers learners with the essential skills needed to thrive in today's data-driven service industry. This course focuses on Lean principles, smart systems, and service excellence to help learners drive operational efficiency, reduce waste, and improve customer satisfaction.

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AboutThisCourse

With an increasing industry demand for Lean professionals who can implement smart systems, this course is crucial for career advancement. It equips learners with the knowledge and tools to optimize service delivery, streamline processes, and leverage data-driven insights to make informed decisions. The course also covers change management strategies, ensuring learners can successfully implement Lean principles in their organizations. By completing this course, learners will demonstrate their commitment to continuous improvement, innovation, and service excellence. They will be able to add a valuable credential to their resume, increase their earning potential, and stand out in a competitive job market.

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CourseDetails

• Unit 1: Introduction to Lean Service Excellence & Smart Systems
• Unit 2: Lean Principles & Philosophy
• Unit 3: Mapping Value Streams in Service Organizations
• Unit 4: Identifying & Eliminating Waste in Services
• Unit 5: Continuous Improvement & Innovation in Smart Systems
• Unit 6: Change Management & Employee Engagement in Lean Transformations
• Unit 7: Metrics & Measurements for Lean Service Excellence
• Unit 8: Lean Six Sigma & the Role of Data Analytics
• Unit 9: Digital Transformation & Lean Service Excellence
• Unit 10: Case Studies & Real-World Lean Service Implementations

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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GLOBAL CERTIFICATE IN LEAN SERVICE EXCELLENCE: SMART SYSTEMS
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UK School of Management (UKSM)
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05 May 2025
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