Global Certificate in Twitter Social Listening Skills
-- ViewingNowThe Global Certificate in Twitter Social Listening Skills course is a must for professionals seeking to excel in digital marketing and social media management. This course highlights the importance of monitoring and analyzing Twitter data to gain valuable insights about customer opinions, industry trends, and competitor activities.
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⢠Twitter Basics
⢠Understanding Social Listening
⢠Setting Up a Twitter Listening Strategy
⢠Twitter Data Analysis Tools
⢠Identifying Key Influencers and Trends
⢠Monitoring and Measuring Brand Mentions
⢠Twitter Social Listening for Competitive Analysis
⢠Handling Customer Feedback and Crisis Management
⢠Best Practices for Twitter Social Listening
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